Latest Helpdesk and Remote PC Release

DEKSI CRM 5.2.1

Mon, 05 May 2008 22:00:11 GMT

DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution.

Free Download

ReplyButler 1.34

Sun, 04 May 2008 22:29:18 GMT

Do get lots of e-mail? You need ReplyButler! Your personal Butler prewrites the addressing in the mails, administrates your text modules and sorts your e-mails into folders. Try it now!

Free Download

EasyDesk helpdesk 1.4.4

Thu, 17 Apr 2008 22:04:49 GMT

EasyDesk Helpdesk is a simple call logging utility for small support centres and others. It is designed primarily to be quick and easy to use. Includes a report wizard.Fully compatible with Xp and Vista. Registration costs just $49.0

Free Download

LabTech MSP 2.0

Fri, 25 Apr 2008 21:49:23 GMT

Windows Network Management & Monitoring System. This allows you to manage or monitor workstations from behind firewalls. The system can analyze a workstation, remote control, edit files & registry, remove startup entries and much more.

Free Download

LibertyControl (For Palm) 1.2.1

Wed, 02 Apr 2008 22:12:22 GMT

Use your Bluetooth-enabled Palm device to control PowerPoint, Browser, WMP, Mouse and more on your Desktop or Laptop computer. View your presentation slide notes directly on the PDA, view slide warnings, and much more!

Free Download

LBE Web Helpdesk 4.0.128

Fri, 07 Mar 2008 22:21:09 GMT

Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc

Free Download

MediaHeal for Removable Disks 1.0.0809

Tue, 26 Feb 2008 22:51:59 GMT

MediaHeal for Removable Disks recovers files from damaged Iomega ZIP/Jazz/Clik! cartridges, LS-240 diskettes and other magneto-optical media.

Free Download

MediaHeal for Diskettes 1.0.0808

Thu, 28 Feb 2008 21:56:55 GMT

MediaHeal for Diskettes retrieves files from corrupted floppy disks. All kinds of diskettes are supported. MediaHeal for Diskettes rRestores the complete folders tree structure including subfolders and files within.

Free Download

MediaHeal for CD and DVD 1.0.0808

Mon, 18 Feb 2008 21:42:48 GMT

MediaHeal for CD and DVD retrieves data from damaged Compact Disks and DVDs of all types (CD-R/RW, DVD+/-R, DVD+/-RW, DVD-RAM).

Free Download

MediaHeal for Hard Drives 1.0.0807

Sat, 16 Feb 2008 22:26:25 GMT

MediaHeal for Hard Drives retrieves files from corrupted hard disks. MediaHeal for Hard Drives scans corrupted file system and saves the recovered files and folders into a folder on a safe drive. Supported are NTFS, FAT12, VFAT12, FAT16, FAT32.

Free Download

SMP Professional edition 12.2.1

Wed, 23 Jan 2008 23:20:33 GMT

Real-time PC inventory management software. You can examine your hundreds or thousands of client PCs' hardware and software automatically, track inventory modifications and upgrade requirements, detect pirated software, remotely control client PCs.

Free Download

Skymol Communicator Live Chat Software 2.0

Tue, 22 Jan 2008 21:11:07 GMT

Live help software with voice,video, live help and live customer support software. On-demand customer service software, help desk software for online sales and customer service. Included voice mail and video mail. Completely web-based, no downloads.

Free Download

Skymol Communicator Live Help Software 2.0

Mon, 25 Feb 2008 21:02:35 GMT

Live chat software with voice,video, live help and live customer support software. On-demand customer service software, help desk software for online sales and customer service. Included voice mail and video mail. Completely web-based, no downloads.

Free Download

eTalkup 1.1

Wed, 13 Feb 2008 21:03:10 GMT

Greet your customers online, help them buy! eTalkup is the next generation customer support software. It enables you to receive notification as soon as someone visits your site and chat with them instantly. It maximizes your site's potential!

Free Download

DEKSI CRM for Linux 4.6

Fri, 11 Jan 2008 21:12:34 GMT

DEKSI CRM for Linux is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution.

Free Download

Skymol Live Customer Support Software 2.0

Mon, 07 Jan 2008 20:06:30 GMT

Customer support software with voice chat, video chat. Completely web-based live help software for live customer service on your web site. It has a lot of unique features e.g. real time voice, video communication, proactive chat, call recording, etc.

Free Download

BridgeTrak Help Desk Software 7.0 Build 167

Tue, 08 Jan 2008 22:19:04 GMT

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom and required user fields, knowledgebase, scrolling message bar, query, reports, product/contract tracking, etc

Free Download

LBE Desktop Helpdesk 4.0.0.180

Sun, 23 Dec 2007 21:45:43 GMT

Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.

Free Download

Razor helpdesk 3U 3.1.11-3U

Sun, 16 Dec 2007 22:13:25 GMT

Razordesk is a fully featured Web Helpdesk IT ticketing system. Features include windows style user interface, contracts, notifications, reporting, jeopardy warning and much more. Free Edition supports 3 simultaneous users. Easy to install.

Free Download

CRMLogix 1.12.12

Thu, 20 Dec 2007 21:04:51 GMT

FREE Workflow-based contact management, CRM and sales force automation. Includes multi-user capabilities, system security and enterprise systems integration. Supports quotations, ordering, reminders and reporting.

Free Download

WorkOrder XP 2.0

Tue, 27 Nov 2007 21:24:10 GMT

Practical, easy to use service management, dispatch scheduling and work order software for Windows.

Free Download Full Version 15% off!

KnowledgeBase Deluxe 2.9

Fri, 30 Nov 2007 22:09:44 GMT

KnowledgeBase software for Windows: database management system with ready to use KB database solutions.

Free Download Full Version 15% off!

Internet Organizer Deluxe 2.9

Fri, 30 Nov 2007 22:09:47 GMT

Internet Organizer Deluxe provides your business with a central place to organize web addresses, e-mails, login names, passwords, notes, advertising, and all other net activities.

Free Download Full Version 15% off!

LIVECHAT Contact Center 5.2.1.65

Sat, 17 Nov 2007 22:15:48 GMT

LIVECHAT Contact Center allows your customers to contact you on demand through live chat on web site. Your will be able to learn their needs and provide them with appropriate information, which can help maximize online sales.

Free Download

SysAid Help Desk Inventory and Monitoring 5.0.03

Sat, 17 Nov 2007 21:09:13 GMT

SysAid monitors your network, providing information (such as
hardware/software) about your assets, and allowing remote control. It
also provides help desk, reports, and more.

Free Download

Adventnet ManageEngine Desktop Central 6.0

Thu, 10 Apr 2008 22:13:19 GMT

This Enterprise Desktop Management Software provides Configurations, Inventory Management, Patch Management, Software Installation, Service Pack Installation, Desktop Sharing, System Tools, User Logon Reports and Active Directory Reports.

Free Download

Beyond Remote Support 2007

Sun, 11 Nov 2007 23:13:18 GMT

Support your customers remotely thru firewalls in seconds using e-mail, chat, or your website. Similar fuctionality to GoToAssist, LogMeIn Rescue and WebEx Support Center at a fraction of the price. Support unlimited customers/license, free trial

Free Download Full Version

Adventnet ManageEngine ServiceDesk Plus 7.0

Wed, 28 Nov 2007 21:44:35 GMT

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt & knowledge mgmt functionalities. ITIL ready version is also available

Free Download

Webolize IssueTracker 1.0

Thu, 20 Sep 2007 22:27:50 GMT

Webolize IssueTracker will help you track issues, bugs, time and help you save/monitor time for your project management needs. Works on Windows XP, Vista or Server 2003. Free Standard Version. This application is included with Webolize Time Tracker

Free Download

Freeware HelpDesk CentreDesk Quotation 4.004

Fri, 24 Aug 2007 22:25:02 GMT

CentreDesk Quotation is a multi-user help desk quotations solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy call logging, easy quotations tracking, with the full history of all actions taken.

Free Download

Freeware HelpDesk CentreDesk 4.004

Fri, 11 Apr 2008 22:18:35 GMT

CentreDesk is a freeware (3 Users) multi-user help desk solution. One of four CentreDesk group of applications, that are affordable and easy to use. Fast, easy call logging, call tracking, with the full history of all actions taken.

Free Download

HelpDesk CentreDesk Repair 4.004

Fri, 24 Aug 2007 22:25:19 GMT

CentreDesk Repair is a multi-user helpdesk repairs solution. One of the four CentreDesk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.

Free Download

HelpDesk CentreDesk Corp 4.004

Fri, 24 Aug 2007 22:25:31 GMT

CentreDesk Corp is a multi-user help desk solution. One of the four CentreDesk HelpDesk applications, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.

Free Download

Asp.Net Faq Manager 1.0

Tue, 24 Jul 2007 11:05:57 GMT

FAQ Software - The Asp.Net Faq Manager is an FAQ software web application that will help you to effectively set up and manage an online archive of frequently asked questions on your website.

Free Download

Freeware HelpDesk CentreDesk Group 4.000

Wed, 04 Jul 2007 17:30:15 GMT

CentreDesk is a freeware multi-user helpdesk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.

Free Download

VersaSRS HelpDesk 3.3.0

Thu, 21 Jun 2007 17:11:38 GMT

FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'.

Free Download

Macros 1.01

Sat, 26 May 2007 05:41:41 GMT

Macros - Help Desk Reply Automation and Macro Software.
Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...)

it is the ultimate time saving tool for your help desk support staff, i

Free Download

RemotePass Access 5.0.0

Wed, 23 May 2007 05:22:28 GMT

RemotePass enables you to take over any computer from anywhere in less than 10 seconds! The only requirement is an internet connection! RemotePass works transparantly through Firewalls, Proxy servers and any other type of security device!

Free Download

RemotePass Access 5.0.0

Tue, 22 May 2007 17:14:33 GMT

PC-in-IE 3.2

Tue, 17 Apr 2007 18:53:45 GMT

Access your computer connected to the Intranet/Internet via Internet Explorer from anywhere in the world.

Free Download Full Version 20% off!

HelpBox 3.6

Fri, 01 Jun 2007 13:34:32 GMT

HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox is fully configurable

Free Download

help desk software - sitehelpdesk 7.2

Fri, 11 May 2007 23:18:40 GMT

Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web.

Free Download

Zeta Helpdesk 1.0

Wed, 18 Apr 2007 22:37:49 GMT

The organization software “Zeta Helpdesk” for Windows and Web offers an optimal environment with its modular software architecture for the adaptation, documentation, monitoring and payoff of external or internal support inquiries (tickets).

Free Download

VerifyMyPC 2.5

Fri, 20 Apr 2007 19:22:44 GMT

VerifyMyPC is the change tracking and management tool that watches for important changes to computers running Microsoft Windows NT/2000/XP/2003/Vista. Reduce technical support times from 2 hours to 5 minutes by tracking important changes to systems.

Free Download

ieSupportManager 1.63

Thu, 03 May 2007 05:04:56 GMT

Fully featured Desktop and web based helpdesk software system. Includes web interface, email notifications, email logging, knowledgebase and contract management facilities. Easy to implement and use and very competitively priced.

Free Download

Polar Help Desk Free 4.1

Tue, 17 Apr 2007 18:24:46 GMT

Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

Free Download

AccessAble Help Desk Pro Edition 2007

Sat, 24 Mar 2007 02:37:39 GMT

An affordable, network ready,desktop and browser based program that let's you quickly record and update support requests as well as computer, software and peripheral inventory information. Wide range or reporting and analysis tools included.

Free Download

Public Folder HelpDesk for Outlook 9.2.5

Tue, 16 Oct 2007 08:46:24 GMT

Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access.

Free Download Full Version

ReadyDesk 4.0

Sun, 13 May 2007 05:01:24 GMT

Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service.

Free Download

Help Desk for IIS 2.1

Sat, 24 Mar 2007 03:03:24 GMT

Help Desk for IIS is a web-based help desk software solution for delivering
customer service and support. It easily installs on your web server as ISAPI
extension for Microsoft Internet Information Services.

Free Download

IPI.HELPDESK 6.05.demo

Tue, 17 Apr 2007 18:41:27 GMT

IPI.HELPDESK improves the process of communication with customers by providing a simple and intuitive interface both to customer and employees, ensuring full control and transparency of this process.

Free Download

Sky Blue Support 1.1

Sat, 24 Mar 2007 03:57:31 GMT

Sky Blue Support Help Desk Software (SBS) is is a flexible and powerful CRM solution that puts you in control of your customer support needs.

Free Download

DataTrack System 2.0.6479.3

Sat, 24 Mar 2007 04:05:40 GMT

The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams.

Free Download

Polar Help Desk 4.1

Sat, 24 Mar 2007 11:06:55 GMT

Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

Free Download

Commit CRM 3.7

Sat, 24 Mar 2007 05:10:57 GMT

Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses. Commit is an affordable CRM, Service, Dispatching Contracts and Billing software solution designed specifically for computer services companies

Free Download

NET TV 1.0

Thu, 10 May 2007 22:25:47 GMT

Watch +2000 Worldwide Channels on your Pc/laptops Free Using just internet connection.No additional hardware require.No TV Tuner Card,No Satellite Dish,No Set-Top Box,No Tv antenna ever required.

Free Download Full Version 10% off!

MailManager 2.0

Mon, 01 Jan 1900 00:00:00 GMT

MailManager is the leading Open Source Email Response Management product. It is used by thousands of people in call centers, business and government to help teams deal with large volumes of email to organizational addresses such as info@example.com.

Free Download

Ontiva Fusion Suite 1.0

Sat, 24 Mar 2007 09:25:56 GMT

ONTIVA FUSION is a fully integrated communication solution that facilitates real-time sales, customer support and marketing strategy through the Internet.

Free Download

Whaddidoo Trouble Tracker 1.75

Sat, 24 Mar 2007 09:34:42 GMT

Whaddidoo

Free Download

Adondo Personal Audio Link 1.0

Sat, 24 Mar 2007 09:43:59 GMT

Call your PC from any phone to hear the information you need. PAL can:
*Read and reply to Outlook email
*Get real-time traffic and stocks
*Play podcasts
*Voice-dial contacts
*Recite info from documents and spreadsheets
*Read web pages and blog

Free Download

The Help Desk Toolkit 2.5

Fri, 23 Mar 2007 23:23:37 GMT

The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.

Free Download Full Version 20% off!

Desktop Authority 7.05

Sat, 24 Mar 2007 10:31:17 GMT

Desktop Authority reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location.

Free Download

Desktop Authority Express 6.60

Sat, 24 Mar 2007 10:31:19 GMT

Desktop Authority Express reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location.

Free Download

Enterprise Security Reporter 3.00

Sat, 24 Mar 2007 10:31:20 GMT

Enterprise Security Reporter automates the documentation of Windows security for compliance audits and security reviews, preventing data theft, protecting confidential records and meeting regulatory requirements.

Free Download

File System Auditor 1.02

Sat, 24 Mar 2007 10:31:22 GMT

File System Auditor audits, reports and alerts on Windows file server activity, showing who touched which files and folders, when and on what server.

Free Download

MGCS 2006

Sat, 24 Mar 2007 11:05:29 GMT

MGCS version 2006 includes an easy to use desktop application, with a redesigned web interface and new Pocket PC applet. All three components can work together and are included in the license price. Ideal for a single user or small support staff.

Free Download

StromaSoft CRM Customer Service Helpdesk - Outlook 3.3.0

Sat, 24 Mar 2007 11:09:11 GMT

StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters. A customer service ticket is created for every work task from reviewing a document to taking a telephone message.

Free Download

DTMS Issue Control 1.0

Sat, 24 Mar 2007 11:09:52 GMT

Issue Control is a quality low cost help desk software solution designed to affectivity track and organize work order requests, and provide tools to remotely administor devices on your network.

Free Download

QUAD Help Desk Pro Edition 2006

Sat, 24 Mar 2007 11:24:33 GMT

Affordable, easy to user, multiuser ready windows based customer support software with user logins and procedure security. QUAD Help Desk Pro Edition 2006 is easy enough to get installed and in operation on your lunch hour. No per user charges.

Free Download

MuRD 2.0.1.25

Sat, 24 Mar 2007 11:41:27 GMT

Run multiple Remote Desktops inside a single window with a tabbed interface. Using a connection manager you can arrange your remote desktop connection settings logically according to how you work. Designed for IT Support Professionals.

Free Download

Been There Done That 2006

Sat, 24 Mar 2007 12:03:55 GMT

Been There, Done That! is an affordable IT help desk program. Quickly and easily record, update, search and report on users, their computers, software, peripherals and their problems. This version adds integrated charts and backup and restore.

Free Download

Shut Up And Reboot 2006

Sat, 24 Mar 2007 12:11:41 GMT

Shut Up And Reboot! is an affordable, easy to use, multi-user ready help desk program. This new version has a totally redesigned interface and includes several integrated charts and graphs. Query and Report Wizards make it easy to analyze data.

Free Download

VueChat Customer Service 1.5

Sat, 24 Mar 2007 12:15:44 GMT

VueChat installs a web based Customer Service / Online Help Desk software on your website in a few minutes. The Customer Service software is featured with video/voice chat, Instant Messaging, VoIP and CRM technologies.

Free Download

MetaLAN 1.8

Sat, 24 Mar 2007 12:22:11 GMT

Windows systems management & help desk tool with many features such as:
-Remote Control
-Process Control
-Wake On LAN (WOL)
-Shutdown Tool
-WMI Tool
-Health monitor
-Reporting (Hardware/Software)
-Search & modify registies

Free Download

SRM Help Desk 2005 1.0

Sat, 24 Mar 2007 12:53:07 GMT

A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included.

Free Download

Global Site Support 1.12

Sat, 24 Mar 2007 13:23:01 GMT

Customer Relationship Management Solution , Email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character sets , Comprehensive issue tracking systems.

Free Download

Boldcenter Operator Client .NET 4.13

Sat, 24 Mar 2007 13:35:38 GMT

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install and add a chat button to your site to get started. Paid editions allow managing leads, emails, and tickets.

Free Download

Request Tracker 3.1

Sat, 24 Mar 2007 14:13:48 GMT

For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.

Free Download

rapidHELP 2.1

Sat, 24 Mar 2007 14:24:10 GMT

rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.

Free Download

VueChat Enterprise Server 1.3

Sat, 24 Mar 2007 14:32:04 GMT

VueChat is a Customer Service software for the Government and Corporations, web based, featured with live video chat, VoIP and Customer Relationship Management (CRM) functions.

Free Download Full Version 20% off!

AccessAble Help Desk Pro Edition 2.55

Sat, 24 Mar 2007 14:32:14 GMT

An affordable, network ready, browser enabled help desk program that let's you quickly record and update support requests as well as computer, software and peripheral inventory information via Windows/Web or both. This version includes many changes.

Free Download

Problem Solved 4.6

Sat, 24 Mar 2007 14:33:08 GMT

Problem Solved! 4.6 is an easy to use help desk program with both a Windows and web interface for recording, updating and reporting on problems and their solutions. It also allows for quick updating of PC, software and peripherals inventory.

Free Download

logonmypc 3.6

Sat, 24 Mar 2007 14:43:49 GMT

LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall.

Free Download

logonmypc 3.6

Sat, 24 Mar 2007 15:19:43 GMT

Cafeman 1.0

Sat, 24 Mar 2007 16:02:35 GMT

CafeMan is the virtual cyber cafe manager who works for you automating the whole process of you cafe management, billing, keeping track of activities, etc.

Free Download

Call Centre 1.0.2

Sat, 24 Mar 2007 16:25:06 GMT

Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, monitor your business performance and much more.

Free Download

Responsive Knowledgebase 1.01

Sat, 24 Mar 2007 17:18:34 GMT

RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. When a customer calls in with a problem, you can quickly search the database and locate the solution.

Free Download

GDS 2000 PRO 1.06

Mon, 01 Jan 1900 00:00:00 GMT

GDS 2000 PRO is incontestably the software you need to manage your service calls. It allows you to follow efficiently your service calls and keep the history of all the problems and solutions encountered.

Free Download